Queensferry crossing over the Forth in Scotland

INVESTIGATE INCIDENTS

SOLVE PROBLEMS

IMPROVE PERFORMANCE

Use TOP-SET to better understand then prevent problems to
improve individual and organisational performance.

INCIDENT INVESTIGATION AND PROBLEM-SOLVING TRAINING

TOP-SET is a simple, logical and practical tool which can be used in any industry / discipline for every type of problem.

Training courses are available for all levels of learner / practitioner and come in a selection of types.

IN-COMPANY COURSES

Host TOP-SET Courses in your organisation to collectively improve problem solving and incident investigation in your company.

In-company courses provide the opportunity to develop team dynamics, collaborative working and can make a significant positive impact on how problems are resolved in your organisation.

PUBLIC COURSES

Book onto a public course in a location and date convenient for you. Public course delegates work across many industries. These courses are an excellent opportunity to share ideas, network and improve problem-solving skills in an open collaborative environment.

 

VIRTUAL COURSES

These online remote courses are led by highly experienced TOP-SET Tutors and are run in the innovative TOP-SET Cloud Classroom environment.

With the highest levels of collaboration and interactivity available online, the TOP-SET Cloud Classroom involves learning how to use TOP-SET in a highly participatory setting but from a delegate’s own workspace.

e-LEARNING

Kelvin TOP-SET e-Investigation Fundamentals e-learning provides a comprehensive overview of the foundations of the TOP-SET approach to incident investigation and problem solving.

This e-learning course is filled with engaging exercises, case studies and after knowledge tests all with the friendly guidance of an expert TOP-SET Tutor. The self-paced course takes 2-3 hours and can be completed over multiple sessions at your convenience.

SOFTWARE

QUICK INVESTIGATION & REPORTING

This collaborative cloud-based software addresses organisational problems in a straightforward and easy-to-use way allowing users to quickly investigate incidents, analyse trends and produce standardised reports.

TOP-SET APP

Designed ‘by Investigators, for Investigators’ this app gives step-by-step guidance on using the TOP-SET process to investigate incidents and solve problems with helpful prompts at each stage.

Always at hand and easy to use, the app works on any mobile device so is  perfect for refreshing TOP-SET user and supporting their teams in ‘stay on track’.

INCIDENT XP

IncidentXP laptopIncidentXP LogoOrganise evidence

One overview with all incident findings makes your work easier.

IncidentXP LogoChoose your method

The platform supports 5 globally accepted incident analysis methods from, for example, DNV GL and Kelvin TOP-SET

IncidentXP LogoLink incidents & risk assessments

Plotting the results from an incident analysis on a bowtie diagram ensures organisational learning.

BOWTIE XP

IncidentXP laptopIncidentXP LogoStructure Knowledge

Individual knowledge is aggregated and stored in the bowtie method, accessible for the whole organisation.

IncidentXP LogoAnalyze & assess

Analyze and distill weak points in your safety measures, create barrier-based improvement plans.

IncidentXP LogoImprove risk communication

Bowtie diagrams are easy to read and understand, making risk communication very efficient.

INVESTIGATION SERVICES

Since 1986 TOP-SET has helped organisations with various types of incident investigation and problem solving – from reviewing reports to improve efficacy to investigating some of the world’s most complex and catastrophic incidents e.g. the Deepwater Horizon incident in the Gulf of Mexico in 2010.

 

Expert TOP-SET Investigators are available to facilitate, support or lead investigations into all types of incident in every industry. This can be done on-site, remotely or a blend of both (depending on requirements).

THE TOP-SET ULTIMATE INCIDENT REPORTING KIT – FREE DOWNLOAD 

Writing and auditing effective incident reports can be challenging.

Sign up to the TOP-SET newsletter to receive this free download containing the following:

  • Helpful hints and tips on writing investigation reports
  • An Incident Report Template to standardise reports across your organisation
  • A Report Review Matrix to efficiently audit reports, ensure consistency and maintain the highest standard of reporting

TOP-SET Blog

Download all TOP-SET Course Dates until October

To help with your training calendar, here are all the Kelvin TOP-SET Courses (traditional face-to-face and online Cloud Classroom) until October.

End of free access to e-RCA for those #opentowork

Root Cause Analysis is only one part of the incident investigation process (albeit an important one). Kelvin TOP-SET's new e-Investigation Fundamentals e-learning course covers the full TOP-SET process and can be adopted by individuals with no experience and/or by...

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