Refresher
Revise, refresh and reinforce TOP-SET concepts; enhance your knowledge of the incident investigation, and the TOP-SET system and maintain your Senior Investigator Certification.
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Details
For Senior Investigators, this one-day course not only explores the fundamentals of sound Root Cause Analysis but also looks at the importance of understanding human factors, team dynamics, good leadership, SMART actions, personality bias and ‘blame culture’ in the investigation of incidents.
Delegates who complete this course will have incident investigation skills and knowledge refreshed so they are prepared for investigating any type of problem/incident.
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About
This course is delivered in person or virtually.
It is run on an open basis in the UK and internationally, and can be run as an in-company course on request.
Refresher Course Outcomes
Taught in-person, or in Cloud Classroom
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In Person
Up to 16 people
Teaching is face to face
Physical whiteboards
for investigations
Complete group activities
in small teams
Qualification
Course duration 7 hours
No computer required
No internet required
Travel may be required
Available publicly, and in company
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in Cloud Classroom
Up to 6 people
Teaching over video call
Virtual whiteboard
for investigations
Complete group activities
in virtual break-out rooms
Qualification
Course duration 7 hours
Computer required
Internet download speed of
at least 15mbps required
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No travel required
Available publicly, and in company
Request an in-company course >
Course availability
Request an in-company course with dates that suit you >
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Contact Info
Please don't hesitate to get in touch with any questions, to make a booking enquiry or to arrange for a presentation to learn more, and our team will get back to you shortly.